ONLINE RETURN POLICY
The Policy outlined below is for 7115 By Szeki online purchases only.
It is our goal that you love your purchase. If for any reason you are not completely happy with your purchase, please contact us immediately at email@example.com. Our in-house stylists are well-versed in fit and fabrications and would love to help you find your ideal 7115 pieces.
- We accept return requests of full price apparel placed within 7 days of order delivery. Return requests placed after the 7-day window will not be authorized.
All international orders, sale items, paper goods and jewelry are FINAL SALE. No exchanges or returns will be accepted.
Full price items purchased with a discount code (including the 15% Welcome Code) may only be returned for a store credit. No refunds will be authorized.
- Full price items purchased with an Online Store Credit or Gift Card may be returned for store credit ONLY. The customer is responsible for return shipping charges.
Returning an item
You must email firstname.lastname@example.org prior to sending your return. Please provide us with your order number and a reason describing why the return is being requested. When your return request is approved you will receive a Return Authorization Number (RA#). Your RA# will need to be clearly labelled on your return package. Any items returned without an RA# will not be authorized. Items must be returned to us within 7 days of your receiving your Return Authorization Number. Items must be returned in their original condition unwashed, unworn and with tags attached.
We offer two return options:
Store Credit/Exchange - Returns for store credit/exchange are free. If you choose to return for store credit or exchange, we will cover the cost of return shipping. Store credit never expires and is issued in the form of a digital gift card.
Refund - For returns for refunds we will deduct $7 from your final refund to cover the cost of restocking. If you choose to receive a refund, the customer is responsible for the return shipping charges. We suggest using a trackable service with any carrier of your choice, 7115 is not responsible for items lost in transit. Refunds can only be returned to the original method of payment. We do not refund original or return shipping costs.
We reserve the right to deny exchanges or store credit if the merchandise returned does not meet our return policy requirements.
Please send all return items to:
7115 By Szeki
157 Rivington Street
New York, NY
[Write your RA # here]
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